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Privacy Policy

Collection of personal information

We collect, store and process personal data as part of our activities and marketing.

 

The collection takes place when you contact us, make a reservation, use our website or our profiles on social media, etc. We typically receive the information directly from you, but we can also receive information from other parties, such as booking portals.

We send out newsletters and use social media (Facebook, Instagram and LinkedIn) to be in close contact with interested users. Depending on your behavior, we and the social media may collect information about you in relation to whether you "follow" our page, comment on our post/page, or whether you have, for example, visited our page.

What do we use the information for?

We use the information to, for example, verify availability, complete the booking and issue a confirmation.

If you have signed up for our newsletter, we will not pass on your information to others, and you always have the option to unsubscribe again.

If you send us an unsolicited application, we use the information to assess whether you could be interesting in relation to a possible employment. You can ask us to delete your application and CV at any time.
 

How long do we keep the information?

The guest information that we have collected in connection with booking either a stay or a restaurant visit will be stored for 2 years from the last stay/restaurant visit. 

If you have signed up for our newsletter, but have chosen to unsubscribe, we will store the information related to this for 2 years, as we are obliged to be able to document your consent during this period.

Information for use in the accounts is stored for 5 years from the end of the financial year to which the information relates. 

If you have sent us a job application, this and associated attachments will be stored for 6 months after the application deadline, unless you give us your consent to store it for a longer period of time.

Security
We have high standards for security - also when it comes to the protection of your personal information. Therefore, we have a number of internal procedures that ensure that we meet the security standards and protect you against unauthorized access to your personal data.

Access to your personal information
You have the right to gain insight into the information that we have registered about you, and of course you also have the right to have your personal information corrected or deleted.  

Do you want to change your information
Send an email to our data controller Marianne Hvid (marianne@alskloster.dk) if we need to change or delete the personal information we have about you - or if you otherwise have questions about the guidelines in our privacy policy.

 

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